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Sales questions, technical problems or a use case you are not sure about — reach the team here.
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69 Glen Rd APT 2E, Eastchester, NY 10709
Support 24/7 · Sales 09:00–19:00 ET, Mon–Fri
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usually within four hours during business hours.
Before you write
Answers to the most common questions
A VPS is a virtual machine whose public address belongs to a hosting provider. A residential RDP is a Windows desktop whose public address is issued by a consumer ISP such as AT&T or Spectrum. The hardware and the operating system can be identical — the difference is what public registries say about the IP address, which changes how a large part of the internet treats your traffic.
Dedicated servers and VPS instances are provisioned automatically and are usually ready within 10 to 30 minutes. Residential RDP and residential proxy orders are checked by a human against current pool availability in your requested city, so they typically take between 30 minutes and 4 hours during business hours.
We do not offer free trials, because residential capacity has a real per-unit cost that cannot be recovered. We do offer a 24-hour replacement window: if the address you receive is already listed on a blocklist relevant to your use case, tell us and we will replace it at no charge.
Visa and Mastercard, PayPal, and major cryptocurrencies. Invoices are issued for annual contracts on request. All prices are quoted in USD; the currency switcher on the pricing page is for convenience and converts at an indicative rate.